Frequently Asked Questions
Tickets can be purchased at the Oelwein Chamber & Area Development Office (OCAD) in downtown Oelwein.
Tickets can, also, be purchased at the Wellness Center Check-In Desk (in the same building as The Williams Center).
Tickets can, also, be purchased online through our website.
Yes. You can click on the blue BUY TIX button to access our ticket buying service.
Yes. You can use a credit card for both online and walk-up sales.
The tickets can be picked up at our ticket booth starting 1 hour before the show begins, or you can choose the eTicket/Print at Home delivery method. The eTicket can be saved on your phone.
Our ticket booth is located in the main lobby of The Williams Center.
No, we do NOT mail out tickets.
Your tickets will be held at the ticket booth until you pick them up on the day of the show.
All tickets sold are non-refundable.
No refunds will be given.
Yes. We encourage people to share their tickets, so more potential patrons can see our shows.
There are handicapped spaces in the small parking lot on the South side of our building accessed by using the lane next to the building.
There are four wheelchair bays. Please call ahead to reserve those bays. If requested ahead of time, placement at the end of a row, or in the front row, can be arranged for patrons using a walker or needing extra leg room.
